I had a truly remarkable experience with Valk Veranda. Moved to a new house two months ago and I had already accepted an offer for sliding glass doors to be installed in my backyard, but I realized just last days that the heat pump is ground source. So pipes were buried in garden while I don't know the layout, where the installation of poles might occur. There is a risk of damaging heat pump pipes underneath.
This morning I called to discuss the risk, the owner, Kamil, showed incredible integrity. He could have easily told me that the custom-sized glass was already in production and charged me for the materials. Instead, he was completely honest, contacted their glass manufacturing partner and checked the fabrication status immediately. Later afternoon he told me to cancel the order because the production hadn't started yet.
He prioritized my financial well-being over making their own money. It is not often nowadays here to find a business owner so trustworthy and ethical. If you want to work with someone who has genuine heart and honesty, I cannot recommend Kamil and Valk Veranda enough!